pkr95 Privacy Policy

This Privacy Policy ("Policy") describes how pkr95 ("pkr95," "we," "us," "our") collects, uses, stores, discloses, and protects the personal information of individuals ("you," "Player," "User") who register for and use the pkr95 online gaming platform at pkr95.net.

pkr95 is built specifically for the Pakistani market, serving players across Karachi, Lahore, Islamabad, Faisalabad, and beyond. We understand that trust is everything — especially when it comes to the personal and financial data of our players. This Policy reflects our genuine commitment to data transparency and responsible information handling, not merely a compliance exercise.

This Policy should be read alongside pkr95's Terms & Conditions and Responsible Gaming Policy, both of which form part of the agreement between you and pkr95. By registering an account or using any part of the pkr95 platform, you confirm that you have read and understood this Privacy Policy and consent to the data practices described herein.

For the purposes of this Privacy Policy, pkr95 acts as the Data Controller in respect of personal data collected from players using the pkr95 platform. As Data Controller, pkr95 determines the purposes for which and the manner in which personal data is processed.

pkr95 operates as an online gaming brand under international gaming standards. All data processing activities carried out by pkr95 are conducted in accordance with applicable data protection principles, including purpose limitation, data minimisation, accuracy, storage limitation, integrity, and confidentiality.

Where pkr95 engages third-party service providers to process personal data on its behalf (for example, payment processors, game studios, or identity verification services), those providers act as Data Processors under written agreements that bind them to process data only in accordance with pkr95's instructions and to implement appropriate security measures.

pkr95 collects personal data through several channels: directly from you during registration and account use, automatically through your use of the platform, and from authorised third parties such as identity verification services and payment processors. The categories of personal data we collect include:

pkr95 uses your personal data only for the purposes for which it was collected or for purposes that are directly compatible with those original purposes. The primary uses of your personal data by pkr95 are as follows:

• Account Creation and Management: To register your account, maintain your profile, and manage your account settings and preferences throughout your time as a pkr95 player.
• Identity and Age Verification: To confirm that you are who you say you are, that you are at least 21 years of age, and that you are eligible to use pkr95's services under applicable rules.
• Payment Processing: To process deposits and withdrawals in PKR through your selected payment methods, including JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and other supported channels.
• Fraud and Security: To detect, investigate, and prevent fraudulent activity, money laundering, account takeover, and other illegal or abusive behaviour on the pkr95 platform.
• Legal Compliance: To comply with applicable anti-money laundering (AML) regulations, responsible gaming obligations, and any other legal or regulatory requirements that apply to pkr95's operations.
• Customer Support: To respond to your questions, investigate complaints, resolve disputes, and provide technical assistance related to your pkr95 account.
• Responsible Gaming: To monitor gameplay patterns for indicators of problem gambling behaviour and to administer any responsible gaming restrictions you have activated, such as deposit limits or self-exclusion.
• Platform Improvement: To analyse aggregate usage data, identify technical issues, and continuously improve the features, performance, and user experience of the pkr95 platform for all players.
• Marketing Communications: To send you bonus offers, promotions, and platform news where you have consented to receive such communications or where we have a legitimate interest in doing so. You may opt out at any time.

pkr95 processes your personal data on one or more of the following legal bases, depending on the nature and purpose of the processing activity:

• Contractual Necessity: Processing that is necessary to perform the contract between you and pkr95 — i.e., to operate your account, process your bets, and facilitate your deposits and withdrawals. Without this processing, pkr95 cannot provide its services to you.
• Legal Obligation: Processing that is required for pkr95 to comply with its legal and regulatory obligations, including KYC verification, AML transaction monitoring, and the retention of financial records.
• Legitimate Interests: Processing that is necessary for pkr95's legitimate interests in operating a secure, fair, and commercially viable gaming platform — including fraud detection, security monitoring, platform analytics, and service improvement — provided those interests are not overridden by your own data protection rights.
• Consent: Processing based on your freely given, specific, informed consent — primarily in the context of marketing communications and the use of non-essential cookies. You may withdraw consent at any time without affecting the lawfulness of processing carried out before the withdrawal.

pkr95 does not sell your personal data to third parties. We may share your data with the following categories of recipients, strictly on a need-to-know basis and only to the extent necessary for the purposes described in this Policy:

• Payment Service Providers: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Allied Bank, SadaPay, and other payment processors through which your deposits and withdrawals are processed. These providers receive only the financial data necessary to execute your transactions.
• Identity Verification Services: Third-party KYC and AML screening providers who verify your identity documents and screen your details against financial crime databases as required by our compliance obligations.
• Game Content Providers: Third-party game studios whose games are available on pkr95 may receive limited technical identifiers (such as a pseudonymised player ID) to operate the game session. They do not receive your full identity or financial data.
• IT and Security Service Providers: Cloud hosting providers, cybersecurity vendors, and fraud detection services that support the operation and security of the pkr95 platform infrastructure.
• Regulatory and Law Enforcement Authorities: Where pkr95 is required by applicable law, court order, or regulatory instruction to disclose personal data to government agencies, law enforcement bodies, or financial intelligence units, we will comply with such requirements. Where legally permitted, we will attempt to notify you of such disclosure.
• Professional Advisors: Lawyers, auditors, and accountants engaged by pkr95 who require access to relevant data in the course of providing professional services, subject to professional confidentiality obligations.

As an online gaming operator, pkr95 is subject to Know Your Customer (KYC) and Anti-Money Laundering (AML) obligations. These are legal requirements, not optional processes. They exist to protect the integrity of the financial system and to prevent the pkr95 platform from being misused for illicit purposes.

As part of KYC verification, pkr95 is required to collect and verify:

• Your full legal name and date of birth, confirmed against a government-issued identity document (CNIC or passport).
• Your residential address, confirmed via a utility bill, bank statement, or other accepted proof of address document.
• A selfie or liveness check to confirm that you are the genuine holder of the identity document provided.
• Source of funds information for large deposit volumes, as determined by pkr95's internal AML risk thresholds.

All KYC documents submitted to pkr95 are stored securely and retained for the period required by applicable legal and regulatory obligations. KYC data is not used for any purpose beyond identity verification and AML compliance, and is not shared with third parties except as required by law or with the identity verification service providers engaged for this purpose.

pkr95 uses cookies and similar tracking technologies to operate the platform effectively and to improve your experience as a player. A cookie is a small text file placed on your device by a website when you visit it. Cookies do not contain viruses and cannot access other files on your device.

pkr95 uses the following categories of cookies:

• Strictly Necessary Cookies: These are required for the pkr95 platform to function. They maintain your login session, remember your language preference, and enable the core betting and gaming functionality. These cookies cannot be disabled without significantly impairing platform operation.
• Functional Cookies: These remember choices you make — such as your preferred deposit method or notification settings — to provide a more personalised experience on your next visit to pkr95.
• Analytics Cookies: These help pkr95 understand how players use the platform in aggregate — which pages are most visited, where players encounter difficulty, and which features drive engagement. This data is used exclusively to improve pkr95 and is never tied to individual player identity in any way that is shared externally.

pkr95 does not use advertising cookies, behavioural tracking cookies that follow you to third-party websites, or any cross-site tracking technologies. You can manage or delete cookies through your browser settings at any time. Note that disabling strictly necessary cookies may affect your ability to log in or use the platform normally.

pkr95 retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention periods apply:

• Account Data: Retained for the duration of your active account plus a minimum of five (5) years following account closure, to satisfy legal and regulatory record-keeping obligations.
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, as required by AML regulations.
• KYC Documents: Retained for a minimum of five (5) years following the end of the customer relationship or the date the document was submitted, whichever is later.
• Customer Support Communications: Retained for two (2) years following the closure of the relevant support ticket or complaint, unless the communication is relevant to an ongoing legal matter.
• Marketing Consent Records: Retained for three (3) years from the date of consent, or until consent is withdrawn, whichever is sooner.
• Cookie and Technical Data: Session cookies are deleted when you close your browser. Analytics data is retained in aggregated, anonymised form for platform improvement purposes.

Upon expiry of the relevant retention period, personal data is securely deleted or anonymised so that it can no longer be associated with any individual. Where data cannot be immediately deleted due to technical constraints, it is restricted from active use pending secure deletion.

pkr95 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security infrastructure includes:

• 256-Bit SSL/TLS Encryption: All data in transit between your device and pkr95 servers is encrypted using 256-bit SSL/TLS, the same standard used by major international banks.
• Encrypted Data Storage: Sensitive data stored on pkr95 servers, including identity documents and financial details, is encrypted at rest.
• Access Controls: Access to personal data is restricted to authorised pkr95 personnel with a genuine business need. All access is role-based, logged, and subject to regular review.
• Penetration Testing: pkr95's platform infrastructure undergoes regular security assessments and penetration testing to identify and remediate vulnerabilities before they can be exploited.
• Incident Response: pkr95 maintains a data breach response procedure. In the event of a confirmed breach affecting your personal data, pkr95 will notify affected players and relevant authorities within the timeframes required by applicable law.

As a pkr95 player, you have the following rights in relation to your personal data. These rights may be subject to certain conditions and exemptions, particularly where processing is carried out for legal compliance or fraud prevention purposes: